Contact Us
Have a question about one of our reviews, a tip about a sweepstakes casino we should look at, or feedback on how we cover the sweeps coin space? We'd genuinely like to hear from you. This page explains the best way to reach the Sweeps team and what happens after you do.
Get in Touch by Email
The quickest way to reach us is by email at [email protected]. We aim to respond to all messages within 48 hours on business days. For more complex queries — for example, a detailed question about a specific platform's eligibility rules — it may take a little longer, but we will reply.
What You Can Write to Us About
We welcome messages on a range of topics. Here are the most common reasons readers get in touch:
- Review accuracy — If you've spotted something out of date or factually incorrect in one of our write-ups, please let us know. Our fact-checking process runs on a rolling schedule, but reader reports help us catch things faster.
- Platform suggestions — Know of a sweepstakes or social casino we haven't covered yet? Send us the name and we'll look into it. We only add platforms we can properly review, but we take every suggestion seriously.
- Bonus or offer updates — Welcome offers change frequently. If a bonus we've listed no longer matches what a platform is showing, a quick note from you helps us update the page for everyone.
- General feedback — If something on the site isn't working as expected, a page is difficult to read on mobile, or you'd like to see a comparison we haven't built yet, we want to hear it.
- Editorial or partnership enquiries — For press, editorial collaboration or commercial enquiries, email the same address and mark your subject line accordingly. We handle these separately from reader mail.
What We Can't Help With
Sweeps is an independent comparison and review site. We don't operate any of the platforms listed here, and we can't intervene in account disputes, withdrawal holds, or customer service issues with individual providers. If you're having trouble with a specific platform, the fastest path to resolution is always through that platform's own support team.
We also can't give legal or tax advice. If you have questions about whether a particular sweepstakes casino is available in your state, or how to handle prizes for tax purposes, we'd encourage you to check the platform's own terms and consult official sources. Our responsible gambling guidance covers the broader picture of how to approach sweepstakes play safely.
About the Team
Sweeps is edited by Anthony Fields. Our reviews are researched, not based on personal deposits or gameplay — we verify offer terms, eligibility rules, coin structures and redemption conditions against operator documentation. Commission arrangements with some of the platforms we list do not influence our rankings or editorial assessments. You can read more about how we work on our About Us page.
Response Times
| Type of enquiry | Expected response |
|---|---|
| Review feedback or corrections | Within 48 hours |
| Platform suggestions | Within 48 hours |
| Commercial or partnership enquiries | 2–4 business days |
| General site feedback | Within 48 hours |
Before You Write
A few things that might save you the wait:
- Check our Terms and Conditions — it covers how we use your data and what our editorial policies are.
- If your question is about responsible play or setting limits on your sweepstakes activity, our responsible gambling page addresses the most common concerns.
- Availability of sweepstakes casinos varies by state. Most platforms publish their own list of eligible and excluded states in their terms — that's the most up-to-date source.
We read every message we receive at [email protected] and look forward to hearing from you.